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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Deer

April 18, 2026

5  out of  5
rating by Sharon Deer
"I recently purchased auto insurance with Matt and the process was quick and easy. Rates were reasonable compared to other quotes I received, which made it an easy decision. He is very helpful and answered all my questions clearly, making sure I understood my policy and coverage options. So far, everything has been smooth, and I feel confident in my choice. Overall, a great experience getting started—I would recommend this company to anyone looking for a hassle-free insurance setup."
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YaBoiJ

April 17, 2026

5  out of  5
rating by YaBoiJ
"Patrick, was amazing I was paying 200 plus for the minimum at progressive, and he helped me get all the bells and whistles for almost the same! Very grateful for the help!"
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D W

April 16, 2026

5  out of  5
rating by D W
"Matt is truly a blessing to me. He was super helpful, informative, personable, kind, caring, and just purely amazing!!!"
We responded:
"That's wonderful to hear! Matt and his team truly care about helping others."
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Trina Stenberg

April 13, 2026

5  out of  5
rating by Trina Stenberg
"Matt Walters State Farm has the most friendly and efficient staff along with low insurance prices. So easy to make a claim. They keep you informed on the progress."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team to be friendly and efficient, and that our claims process was easy and transparent. Providing great service and keeping our customers informed is very important to us. We appreciate your trust and look forward to continuing to assist you!"
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Sonya Hardin (Starr)

April 10, 2026

5  out of  5
rating by Sonya Hardin (Starr)
"My agent Reed going over my policy which includes car and renters insurance was like a visit with an old friend. Remember they also offer life insurance."
We responded:
"Thank you for sharing your experience! We're glad to hear that Reed made reviewing your car and renters insurance feel comfortable and friendly—like catching up with an old friend. We appreciate you mentioning our life insurance options as well. If you ever have questions or want to explore more coverage, Reed is always here to help!"
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Terry Hartz

April 3, 2026

5  out of  5
rating by Terry Hartz
"I have all my insurance with State Farm and Matt Walters. These are good people and I trust them and I'm sticking with them. I'd readily recommend them to others."
We responded:
"That’s great to hear! It’s so important to have insurance providers you trust, and it sounds like we have earned your confidence. Thanks for sharing your recommendation!"
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Mark Bramlett

April 1, 2026

5  out of  5
rating by Mark Bramlett
"Matt does an excellent job of making sure all of our insurance is up to date, and Reed is great to work with and very conscientious regarding the details!"
We responded:
"We do our best to have everything up to date. We are happy to hear that Reed’s attention to detail makes the process smooth. Having reliable and attentive professionals really makes a difference!"
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Denise

March 26, 2026

5  out of  5
rating by Denise
"Just a phone call away, and so helpful any time I’ve needed them."
We responded:
"Thank you for your kind words! We're glad to hear that the transition was easy and that you enjoyed working with Jake and Matt. We appreciate your support!"
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Stephanie Hall

March 19, 2026

5  out of  5
rating by Stephanie Hall
"I received great customer service from Reed. He explained everything in detail and made sure everything was accurate and saved me a ton of $$$. Thank you, Reed & Matt Walters State Farm!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Reed provided you with excellent service and helped save you money. We'll be sure to pass along your thanks to Reed and Matt Walters State Farm. If you ever need anything else, we're here to help!"
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martha venable

March 13, 2026

5  out of  5
rating by martha venable
"Reed was very helpful, Explained all the policies we have and offered some new ones that would be very beneficial to us."
We responded:
"Thank you for sharing your experience! We're glad to hear that Reed took the time to explain your current policies and recommend new ones that could benefit you. Your satisfaction is our priority, and we're here whenever you need assistance!"
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Charles Bozeman

March 10, 2026

5  out of  5
rating by Charles Bozeman
"Just finished a policy review with Reed from Matt Walters State Farm. Always good to know they are looking out for us."
We responded:
"Thank you, Mr. Bozeman. We are happy to know that Reed took care of you and we are all here if you ever need anything. "
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Jim&Jill

March 2, 2026

5  out of  5
rating by Jim&Jill
"They were great people to work with they understood what my deeds were and what would work the best for me Matt was completely awesome. I would recommend them and I would also check your insurance. I’m sure he can help you greatly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Matt and the team were able to support you effectively and that you had such a positive experience. Your recommendation means a lot to us! If you ever need anything else or have questions about your insurance, don't hesitate to reach out. We're here to help"
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Zachary Gougar

February 23, 2026

5  out of  5
rating by Zachary Gougar
"Great service from Reed! Helped me through the whole process of switching from another insurance company. Very friendly, and very punctual!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Reed provided you with friendly and punctual service throughout your insurance switch. We appreciate you choosing us and are here to assist you anytime you need!"
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Calvin Anderson

February 19, 2026

5  out of  5
rating by Calvin Anderson
"Matt was awesome! He helped me save almost $200 a month on my auto insurance. The process was fast and easy. The fact that I was with another company and my insurance with that company was about to renew for almost $200, just out the blue Matt reached out to me and ask if he could do a quick quote and said yes. With me adding another teen driver to my insurance I just knew it was going to be pretty high. But Matt got back with me the same day with a quote I could not refuse and we added some more things to my insurance and it was still way cheaper than what I was about to pay with my previous company. I really appreciate the help and money I will be saving monthly. Thanks Matt!"
We responded:
"Thank you so much for sharing your experience! We're delighted that Matt was able to help you save so much on your auto insurance and make the process quick and easy, especially with adding a teen driver. It’s great to hear that he reached out proactively and found you a fantastic quote that fits your needs. We appreciate your trust and look forward to continuing to support you with your insurance needs!"
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Amanda Van Hise

February 19, 2026

5  out of  5
rating by Amanda Van Hise
"Matt is the best! He saved us a ton of money and offered helpful solutions after my daughter's accident. Highly recommend!!"
We responded:
"Thank you for your kind words! We're so glad Matt could provide valuable support and savings, especially during such a challenging time. Your recommendation means a lot to us, and we're here whenever you need assistance in the future!"
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Carmen Guffey

February 16, 2026

5  out of  5
rating by Carmen Guffey
"Matt Walters Agency is awesome , the only agency to call once a year and do a policy update and explained each policy in detail and asked about other coverage most people wouldn’t think of. They look to see if the can save you money or help add to your policy, best agency ever"
We responded:
"Thank you for the fantastic feedback! We're proud that Matt Walters Agency takes the time to provide thorough policy reviews and personalized service each year. It’s great to hear that our attention to detail and commitment to finding savings and the right coverage for you made such a positive impact. We truly appreciate your trust and kind words!"
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patti howard

February 12, 2026

5  out of  5
rating by patti howard
"His office was very helpful and nice."
We responded:
"Thank you so much:)"
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Gerald

February 11, 2026

5  out of  5
rating by Gerald
"Reed did a great job of explaining everything! Everyone there is always nice and very helpful!"
We responded:
"Thank you for your kind feedback! We're glad to hear that Reed did a great job explaining everything and that our team has been nice and helpful. We appreciate your support and are always here to assist you!"
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Jim

February 4, 2026

5  out of  5
rating by Jim
"Very great people to work with understanding and willing to spend time explaining everything to you the great"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and felt supported throughout. It's our goal to be understanding and helpful every step of the way. "
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Holly Hughes

January 30, 2026

5  out of  5
rating by Holly Hughes
"Matt and Patrick were so helpful getting our insurance swapped! They have the best prices around helping us save 100 dollars!! Would definitely recommend them!!"
We responded:
"Thank you for your wonderful review! We're thrilled that Matt and Patrick could help you save $100 and make the insurance switch easy. Your recommendation means a lot to us, and we're here anytime you need assistance!"
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lisa dewey

January 26, 2026

5  out of  5
rating by lisa dewey
"I'm very pleased with the customer service I've experienced with Matt Walters' Sate Farm agency. I look forward to stellar customer service, and coverage, in the years to come. Thanks, Matt!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Office. Providing stellar customer service and reliable coverage is our top priority, and we look forward to continuing to serve you for many years to come. Thanks again for your trust and support!"
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Steve Smith

January 20, 2026

5  out of  5
rating by Steve Smith
"We are selling our current home and buying another home, however the closing has been extended. Matt's team went above and beyond in a timely manner to get our current homeowners policy extended and the new one set up. Well done!"
We responded:
"Thank you for sharing your experience! It’s great to hear that our team provided such excellent and timely support during your home transition. Having your homeowners policies handled smoothly during a closing extension can definitely take a big weight off your shoulders. Wishing you all the best with your new home!"
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Mark McDonald

January 20, 2026

5  out of  5
rating by Mark McDonald
"Matt and the team jumped in on a situation and took it over and resolved it. Thanks."
We responded:
"Thank you for highlighting our attention to detail and customer focus! We’re committed to providing the best experience possible and truly appreciate your recognition. If you need any further assistance, we're here to help!"
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Janice Perry

January 15, 2026

5  out of  5
rating by Janice Perry
"Reed did a great job reviewing my policies. Very friendly."
We responded:
"Thank you for your kind words! We're glad to hear that Reed provided you with a thorough review and friendly service. If you have any further questions or need assistance, feel free to reach out!"
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Charles Whisenant

January 14, 2026

5  out of  5
rating by Charles Whisenant
"Easy to work with."
We responded:
"Thank you for your feedback! We're happy to hear that you found us easy to work with. If you need any further assistance, we're here to help!"