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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jack tucker

August 13, 2026

5  out of  5
rating by jack tucker
"Great communication explaining and answering our questions"
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Rick Kaiser

August 12, 2026

5  out of  5
rating by Rick Kaiser
"We received a random phone call from Patrick at State Farm regarding auto ins. I’m a creature of habit and really do not like having to change insurance companies. I gave Patrick an opportunity to tell us about State Farm and what they can offer us regarding the cost of our auto and home policies. From the first phone call to the last Patrick answered every question we had. After our conversation we decided to change to State Farm. They actually were able to save us about 1,000 per year on our auto insurance. Patrick was excellent to work with and provided the best customer service we’ve had in a long time. Don’t waste your time on other ins. companies go ahead and go directly to State Farm and give them an opportunity to price your vehicles and your home."
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Garrett Walker

August 7, 2026

5  out of  5
rating by Garrett Walker
"As someone who has a lot of question, Matt is extremely knowledgeable and will always take the time to explain any part of home or auto insurance so that you're educated.

It's difficult to overstate how good the customer service him and his team provide"
We responded:
"Thank you for the thoughtful review! We’re so glad Matt and the team have been able to answer your questions and make home and auto insurance easier to understand. Providing knowledgeable, personalized service is incredibly important to us, and we truly appreciate your kind words and trust in our team!
"
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Brandy Curry

August 7, 2026

5  out of  5
rating by Brandy Curry
"Matt did a great job helping me with my insurance. He was so knowledgeable, patient, and detailed. I would recommend State Farm to anyone and would refer Matt to help you with your insurance needs!!"
We responded:
"Thank you so much for the wonderful review and recommendation! We’re glad to hear Matt provided knowledgeable, patient, and detailed service while helping with your insurance needs. We truly appreciate your trust in our team and your willingness to recommend us to others!
"
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Karina Mills

August 6, 2026

5  out of  5
rating by Karina Mills
"I was on the hunt for a new insurer and my experience for shopping for new coverage has been great. Very thorough review of what is offered and great at answering any of my questions. I look forward to working with this team for any claims I may have in the future."
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Ben Harris

August 5, 2026

5  out of  5
rating by Ben Harris
"Working with Reed has made the insurance process a breeze. He genuinely looks out for me as the customer and builds a connection beyond just insurance. I'm a big fan of him and Matt's whole staff."
We responded:
"Thank you so much for the kind words! We’re glad to hear Reed has made the insurance process easy and has taken the time to build a genuine connection with you. We truly appreciate your support of Reed, Matt, and the entire team. Thank you for trusting us with your insurance needs!"
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DeAngelo Johnson

August 3, 2026

5  out of  5
rating by DeAngelo Johnson
"So many good things to say about this company, but their customer service stands above them all! Special thank you to Reed for me get things set up."
We responded:
"Thank you, DeAngelo. We are so happy to hear that Reed was able to help get things set up for you."
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Lynn Houghton

July 21, 2026

5  out of  5
rating by Lynn Houghton
"The receptionist as great. Sorry, but forgot her name. She took the time to explain the State Farm App and helped me set up a second account for me. Could not have asked for better service. Thank you."
We responded:
"Thanks for your feedback! We’re really glad to hear that Tayalr was great and that she took the time to explain the State Farm app and help you set up a second account. We’ll be sure to share your kind comments with the team. Thank you for choosing State Farm!"
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Lisa Sawyer

June 30, 2026

5  out of  5
rating by Lisa Sawyer
"Matt was great to work with, quick to answer questions I had, and patient while I took my time to shop around while I got other quotes."
We responded:
"Thanks for the feedback! I’m glad our team was able to help—quick responses and patience while you compared other quotes really make a difference. If you’d like, feel free to share what you ended up choosing or anything else he helped with."
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Daniel Shady

June 26, 2026

5  out of  5
rating by Daniel Shady
"Matt Walters' State Farm team has done an outstanding job in responding to my auto claims as well as assisting me with any questions that I have with my insurance coverage. The team goes the extra mile to help."
We responded:
"Thank you for sharing your experience. We’re glad to hear that our team provided outstanding support with your auto claims and helped answer your questions about your coverage. It’s wonderful to know they went the extra mile to assist you—your feedback is truly appreciated."
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Kimberly Thrasher

June 25, 2026

5  out of  5
rating by Kimberly Thrasher
"Always kind and courteous service"
We responded:
"Thank you so much. We appreciate your feedback. "
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Kathy McClamroch

June 24, 2026

5  out of  5
rating by Kathy McClamroch
"Matt is very professional, friendly, and obviously is a man of great character. In addition, he saved me significantly on my home and auto premium. I'm happy to have Matt in my corner!!"
We responded:
"Thank you for your kind review! We’re so glad to hear that our team was professional, friendly, and helped you feel supported. It’s also great to know we were able to save you significantly on your home and auto premiums."
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Dale Fudge

June 11, 2026

5  out of  5
rating by Dale Fudge
"The whole staff is fantastic! Very attentive and helpful. I spoke with Reed today and he was professional and courteous with my time. I would recommend this group to anyone!"
We responded:
"Thank you for the wonderful feedback! We're glad to hear that our office is attentive and provides great service. Your recommendation is greatly appreciated!"
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Steven Coley

June 5, 2026

5  out of  5
rating by Steven Coley
"My experience with Matt Walter’s (State Farm Agent) expertise, professional and attention to details made this transition to State Farm very pleasant. I Highly recommend State Farm for anyone that is looking for a provider that delivers!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Matt Walter’s expertise, professionalism, and attention to detail made your transition to State Farm so pleasant. We truly appreciate your recommendation—thank you for trusting us to deliver."
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Kat B

June 4, 2026

5  out of  5
rating by Kat B
"This team is the best!!!!! i got slammed into by a fast spinning Charger. It has taken almost a week now to get the police report back. They have held my hand, made the calls, checked on me. Found my now totaled car! They go above and beyond. No telling how many times they've towed a broken down car for free. Got me in when I locked the keys inside, free and fast! Which is why I’ve been with State Farm since 1996! They insure my home and several cars. You do not have to worry if you have them. Entire staff is great!"
We responded:
"Wow—thank you so much for sharing your experience! We’re really sorry you had to go through that with the Charger, but we’re glad you felt supported the whole way. From helping you with the police report to checking in, making calls, and even locating your totaled car—this is exactly how we want to show up for our customers.

We’re also grateful you’ve been with State Farm since 1996, and we appreciate your kind words about the entire team. Thank you again for the trust and the great review—we’ll be here whenever you need us."
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Mark Thorsen

June 3, 2026

5  out of  5
rating by Mark Thorsen
"Both professional and personal!"
We responded:
"Thank you for taking the time to leave such a great review, Mark. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Vicky Eady

May 21, 2026

5  out of  5
rating by Vicky Eady
"Kind and very caring, got better coverage at a cheaper price absolutely recommend"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear our team was caring and that you were able to get better coverage at a lower price. We truly appreciate your recommendation!"
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Pr. Ramon Rodriguez

May 20, 2026

5  out of  5
rating by Pr. Ramon Rodriguez
"Great service, reed did a wonderful job in walking me through in what he had to offer me in my car coverage. Thank you."
We responded:
"Thank you for your great review! We’re so glad to hear Reed did a wonderful job walking you through your car coverage options. We truly appreciate your business—thank you!"
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Elbony Burton

May 18, 2026

5  out of  5
rating by Elbony Burton
"Matt Walters was phenomenal and patient. He made this transition seamlessly easy"
We responded:
"Thank you for the wonderful review! We’re so glad to hear Matt was phenomenal and patient, and that he made your transition seamless and easy. "
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Mark Thorsen

May 12, 2026

5  out of  5
rating by Mark Thorsen
"I received excellent insurance care from Reed, and I am looking forward to being a State Farm customer!"
We responded:
"That’s wonderful to hear! Thanks for sharing—I'm so glad Reed provided excellent care. We’re excited to welcome you as a State Farm customer!"
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Maggie Freeman

May 11, 2026

5  out of  5
rating by Maggie Freeman
"Extremely prompt responses before, during and after getting our policies established. Super friendly/personable, and ensured that we fully understood our coverages. Definitely recommend Matt!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Matt was prompt, friendly, and made sure you fully understood your coverages. Your recommendation means a lot—thanks again for choosing us!"
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liza findley

May 6, 2026

5  out of  5
rating by liza findley
"Great Fast service!! thanks so much!"
We responded:
"Thank you so much for the kind review! We’re glad we could provide fast service—really appreciate you!"
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Hope Warren

May 5, 2026

5  out of  5
rating by Hope Warren
"Reed took his time explaining the benefits of my insurance and what he could do to get the best rate for me, he was able to drop my rate from my previous insurance over $75! He made sure me and my family are taken care of with bundling the renters and auto insurance together. I would 100% recommend contacting Reed at Matt Walters' office for any insurance needs. Thanks Reed!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Reed took the time to explain your options, helped you find a great rate (and saved you over $75), and made sure you and your family are covered by bundling your renters and auto insurance.

We truly appreciate your recommendation—please let us know if we can help with anything else in the future!"
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Derrick Andrews

May 1, 2026

5  out of  5
rating by Derrick Andrews
"I was paying 135/month with my previous insurance company for minimum coverage. State Farm reached out because I was in their system (had them in the past) to ask about switching. Patrick was able to get all of my coverages beefed up, add other coverages and get my renters insurance back for roughly $50 more a month."
We responded:
"Derrick, thank you for the great review! We’re glad Patrick could help you upgrade your coverage and save you time while getting you back on track—appreciate your trust in our office! "
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Joshua Beamer

May 1, 2026

5  out of  5
rating by Joshua Beamer
"Patrick paints a perfect picture with his words. He is very knowledgeable and an attentive listener when it comes to individual needs concerning insurance."
We responded:
"Thank you for the wonderful review! We’re glad Patrick was knowledgeable, attentive, and helped you clearly understand your insurance needs. We appreciate your trust!"