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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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james battle

August 6, 2025

5  out of  5
rating by james battle
"Matt is a great person I would recommend him to anyone who needs insurance"
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Catherine & Stephen Mercier

August 5, 2025

5  out of  5
rating by Catherine & Stephen Mercier
"I had a wonderful experience working with Reed who is one of the insurance agents working at the Matt Walter's State Farm Agency! He was very knowledgeable and able to answer every question that I had about my policy! I wasn't planning on switching insurance companies, but Reed narrowed down exactly what I was looking for and saved me some money in the long run. I highly recommend contacting Reed @ Matt Walter's. He provided me an easy, hassle free experience. He even set-up a follow-up appointment, taking into account my busy schedule, to go over any additional questions and to help me set up the State Farm app properly to take advantage of all the discounts that Sate Farm provides. 5 stars all around!!! ^_^"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Reed provided you with knowledgeable, personalized, and hassle-free service. It's great that he was able to find the right coverage for you while saving you money, and that the follow-up appointment helped set you up for success with the State Farm app. We truly appreciate your recommendation and your 5-star rating! If you ever have any more questions or need assistance, Reed and the entire Matt Walters State Farm Agency team are here to help."
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Teresa Rivera

August 5, 2025

5  out of  5
rating by Teresa Rivera
"I had a wonderful experience working with Reed. What a great agent he was. Explained everything in detail answered every single guestion ( even if it was a stupid one) lol.He was so patient sweet and very kind. You don't get to talk to people like that everyday. I was so happy with the end result. I know the agency is so proud to have this young man working with them .I can't thank him enough For all he did. God bless you Reed and all your co- workers"
We responded:
"Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Reed was patient, kind, and took the time to thoroughly answer all your questions—no question is ever “stupid” in our book! Reed is indeed a valued member of our team, and your kind words truly mean a lot to him and all of us at the agency. We’re grateful for the opportunity to assist you, and if you ever need anything else, we’re here for you!"
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Leta DeMaioribus

August 1, 2025

5  out of  5
rating by Leta DeMaioribus
"Matt and team were welcoming from the minute they opened the door. The well-prepared presentation facilitated questions and answers helping us understand options and best choices for us as policy holders. Outstanding experience in every way boosting our confidence in Matt and the team!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Matt and the team made you feel welcome right from the start and provided a clear, helpful presentation. It’s our goal to ensure you feel confident and informed about your options. We truly appreciate your trust and look forward to continuing to serve you!"
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Cellphone 2569451173 Cowan

July 23, 2025

5  out of  5
rating by Cellphone 2569451173 Cowan
"The ladies and gentlemen at Matt W. State Farm are amazing.Always polite,professional,informative and very engaging about my needs..So once again to the whole gang THANK YOU!"
We responded:
"Thank you for your kind words! We're delighted to hear that our team has been polite, professional, and attentive to your needs. We truly appreciate your gratitude and look forward to continuing to serve you!"
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Anna Linzey

July 15, 2025

5  out of  5
rating by Anna Linzey
"Reed @ Matt Walters State Farm is one of the most friendly insurance agents I have ever talked to. He was personable, compassionate, informative, knowledgeable, and very clear in his approach to me as a new client. I heard raving reviews of Matt Walters State Farm from my sister who met them in a crisis, and she had nothing but good to say about them. When I needed to sign up with them, I am coming away with my high expectations being met above and beyond. I highly recommend them! Thank you Reed for such an outstanding experience!"
We responded:
"Thank you so much for your thoughtful and encouraging review! We're thrilled to hear that Reed provided you with such a friendly, compassionate, and knowledgeable experience. It’s wonderful that we could live up to the high expectations set by your sister’s experience as well. We truly appreciate your recommendation and look forward to continuing to support you. Thanks again for choosing Matt Walters State Farm!"
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Geraldine Sablan

July 11, 2025

5  out of  5
rating by Geraldine Sablan
"My experience with state farm auto insurance was excellent..customer representative Reed was great,And that is very important to me"
We responded:
"Thank you for sharing your excellent experience! We're glad to hear that Reed provided great service—he truly values making sure every customer feels supported. We appreciate your trust in State Farm and are here whenever you need us!"
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Jennie Baker

July 7, 2025

5  out of  5
rating by Jennie Baker
"Last year some time Matt Walters had reached out to me and I was already with an insurance company. He then contacted me again with some helpful information on how to save me money and also add some things I was needing with all of my drivers. He was persistent but not pushy. He was polite, knowledgeable, and personable. I am happy I switched to State Farm Insurance. Matt even shared information about a life insurance policy and it was definitely something I had been looking to do. Thank you, Jennie Baker"
We responded:
"Hello Jennie, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to provide helpful information and guide you toward savings and the coverage you needed. It's great that we could assist you with both your auto insurance and life insurance goals. We truly appreciate your trust in State Farm and look forward to continuing to serve you and your family."
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Terry Phelps

July 1, 2025

5  out of  5
rating by Terry Phelps
"Matt is amazing, so friendly, and professional, and honest! He doesn't make you feel like a number. He genuinely cares about you, your needs, and any changes during the last year. We appreciate the annual personal check ins and reviews. He is the agent we had been looking for. Thank you Matt!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team has provided you with such a friendly, professional, and personalized experience. We truly value building meaningful relationships and staying attentive to your needs. We'll be sure to share your appreciation with everyone. Thanks again for choosing us and for your continued trust!"
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Hollis Huey

July 1, 2025

5  out of  5
rating by Hollis Huey
"Always friendly and willing to help !!"
We responded:
"Thank you for your great review Ms. Huey! We love serving your family!"
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Chase Rowe

June 25, 2025

5  out of  5
rating by Chase Rowe
"Matt was great and easy to work with. The full coverage rates and policies were very competitive for truck and motorcycles"
We responded:
"Thank you for the great review! We’re thrilled to hear that our team made the process easy for you and that you found our rates and policies competitive for trucks and motorcycles. We appreciate your feedback!"
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Gianna Everette

June 20, 2025

5  out of  5
rating by Gianna Everette
"Reed was extremely welcoming and friendly when getting us started with our new insurance plan. Everyone in the office was nice, clear, and transparent with their policies."
We responded:
"Thank you for the fantastic review! We’re so excited to hear that Reed made such a great impression on you with his warm and friendly welcome. He truly knows how to kick off the insurance journey on the right foot! It’s wonderful to hear that the entire team was nice and transparent with their policies, making the process smooth and enjoyable. Reed and the team are dedicated to providing top-notch service, and your kind words mean the world to us. Here’s to many happy adventures ahead with your new insurance plan! 🎉🚗✨"
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Daniel Kim

June 16, 2025

5  out of  5
rating by Daniel Kim
"Mr. Matt Walters is very kind and professional. He did wonderfully for my camry auto insurance.Thank you Mr.Matt Walters!"
We responded:
"Thanks for the awesome review! We're thrilled to hear that our team made your Camry auto insurance experience so great! A big shoutout to everyone for being kind and professional. We appreciate you sharing the love! 🚗🎉"
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josh Kstein

June 12, 2025

5  out of  5
rating by josh Kstein
"Very friendly and responsive. I would recommend them to anyone, they have a great team."
We responded:
"Thank you for your amazing review! We're delighted to hear that you found our team friendly and responsive. We look forward to serving you and your family! "
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Siersma K

June 12, 2025

5  out of  5
rating by Siersma K
"Super helpful and saved me a ton of money."
We responded:
"Thank you for your fantastic feedback! We're so glad to hear that we could help you save money and provide the support you needed. Our team is dedicated to finding the best solutions for our customers, and it's great to know we hit the mark for you. If you have any more questions or need assistance in the future, don't hesitate to reach out!"
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Dale Fudge

June 11, 2025

5  out of  5
rating by Dale Fudge
"Matt is a great guy and is very attentive to his clients. I would recommend him to anyone."
We responded:
"Thank you for the wonderful feedback! We're glad to hear that our office is attentive and provides great service. Your recommendation is greatly appreciated!"
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sam zuaiter

May 29, 2025

5  out of  5
rating by sam zuaiter
"Matt Walters is the best insurance agent in north Alabama. Give him a call and he will give you the best auto insurance deals."
We responded:
"Thank you for your kind words! We're glad to hear that our office provided you with excellent service and great auto insurance deals. Your recommendation means a lot!"
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Chad Luke

May 28, 2025

5  out of  5
rating by Chad Luke
"After 20 plus years with USAA, I switched my home and auto to State Farm. Matt genuinely takes care of you like you are family. Professional, patient, and will not sell you. He presented me with options, answered all my questions, and made recommendations if I asked for them. Highly recommend him and his office not only for there better rates, but equally as much for there customer service. As long as you can get past him being a Clemson fan you will have no regrets using them for your insurance needs! ;)"
We responded:
"Thank you for your wonderful review! We're thrilled to hear about your positive experience with Matt and the team. We pride ourselves on treating our clients like family and providing top-notch service. And hey, as an office staff, we overlook the Clemson fandom—everyone has their quirks! The rest of the office is Roll Tide and War Eagle! If you need anything else, just let us know. Welcome to the State Farm family! "
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Denise

May 28, 2025

5  out of  5
rating by Denise
"So easy to swap over to State Farm. Jake & Matt are wonderful to work with!!"
We responded:
"Thank you for your kind words! We're glad to hear that the transition was easy and that you enjoyed working with Jake and Matt. We appreciate your support!"
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Nathan Russell

May 28, 2025

5  out of  5
rating by Nathan Russell
"Matt Walters and the team have been nothing short of phenomenally courteous, thorough, and personally invested. This has been a completely different and improved experience than I have seen before, and I'm very happy to have switched to their coverage!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Matt and the team have provided you with a positive and personalized experience. We're thrilled you made the switch and look forward to continuing to serve you!"
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Rick lawson

May 28, 2025

5  out of  5
rating by Rick lawson
"Absolutely the best , I haven’t had any better experience , totally number one"
We responded:
"Thank you for the fantastic review! We're thrilled to hear you had such a great experience. If you need anything, we're here to help!"
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Abigail Whitehead

May 28, 2025

5  out of  5
rating by Abigail Whitehead
"Matt and his crew are so great to work with! Always answer any questions we have, and are always checking in on their customers! Highly recommend to anyone in the market for a new insurance agent!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Matt and the team. Providing excellent customer service and support is our top priority, and it's wonderful to know that we could assist you effectively. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Jeff b

May 23, 2025

5  out of  5
rating by Jeff b
"I had the pleasure meeting Patrick he has been a big help in every way he has attended to my needs and help me very professional i just want to thank him for everything what was so odd about it was that he invited me to the office and i met the crew i was just another $$$ and the team was very nice never had that experience again thank you Patrick."
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Raed Amer

May 9, 2025

5  out of  5
rating by Raed Amer
"Thank you Reed for all the help … great man great costumer Service … I will Definitely recommend you to all my friends.. Thank you again"
We responded:
"Raed, we appreciate you taking the time to leave us this great review! Reed is a servant leader, extremely knowledgeable, and takes great care of our policy holders! Thank you Raed!"
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Michael Butler

May 1, 2025

5  out of  5
rating by Michael Butler
"Hopefully, Matt's wife will believe he is working hard and not out fishing somewhere! He was a great help and quite patient with a techno-challenged individual such as myself!"
We responded:
"Mr. Butler, thank you for this great review! We love Matt's wife and everything she does to support our team! We appreciate your business Mr. Butler and please let us know if any new technology hiccups come about! :)"