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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise Dixon

October 9, 2025

5  out of  5
rating by Denise Dixon
"Boy oh boy am I happy I switched to State Farm! I worked with Patrick at the Matt Walter's State Farm Insurance Agency. He was just the right person to have reached out. He was very knowledgeable, kind and very patient. He cross referenced everything I was getting with the other company, plus increased the insured amount of my home for an over $2K a year in savings! I bundled and saved over $50 a month for my car insurance! I whole heartedly recommend Patrick, Matt and State Farm Insurance!"
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Billy Vinson

October 6, 2025

5  out of  5
rating by Billy Vinson
"Matt Walters was very respectful very helpful could talk to the dude all day.exellent"
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Stachia

October 6, 2025

5  out of  5
rating by Stachia
"Taylor is always very helpful and polite. Matt is as well. I would recommend. 😄"
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Lee Baskin Jr

October 2, 2025

5  out of  5
rating by Lee Baskin Jr
"Guys, when I tell you that I've had nothing but a great experience with Matt Walters and his agents, it's the truth! Taylor and Reed most definitely love their job and are great at it. Salute to them. Thank to you all for everything that you do."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Matt, Taylor, Reed, and the entire team have provided you with such a great experience. Your kind words mean a lot to us and we'll be sure to pass along your salute to them. We're grateful for the opportunity to assist you and look forward to continuing to serve you!"
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khari jones

October 1, 2025

5  out of  5
rating by khari jones
"They made my insurance experience better!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear we made your insurance experience better. If you ever need anything else, we're here to help!"
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Charles Cox

September 30, 2025

5  out of  5
rating by Charles Cox
"I can’t recommend Reed enough! From the very first conversation, he made the entire insurance process simple, clear, and stress-free. Reed took the time to really listen to my needs, explain all of my options in plain language, and guide me toward the coverage that fit both my lifestyle and my budget. What stood out most was his responsiveness and genuine care—no question was too small, and he always followed up quickly with thoughtful answers. Instead of feeling like I was just buying a policy, I felt like I had a true partner looking out for me and my family’s best interests. It’s rare to find an insurance agent who combines deep knowledge with such a personal touch, but Reed does exactly that. He’s professional, trustworthy, and goes above and beyond to make sure his clients feel confident and protected. If you’re looking for someone who truly has your back, Reed is the guy to call!"
We responded:
"Thank you so much for your thoughtful and heartfelt review! We're thrilled to hear that Reed made the insurance process simple and stress-free while truly caring about your needs. It means a lot to know he provided the personal attention and expertise you deserved. We’re honored to be your trusted partner and appreciate your strong recommendation!"
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Big Poppa (504 N.O.L.A Boy)

September 29, 2025

5  out of  5
rating by Big Poppa (504 N.O.L.A Boy)
"Very helpful and nice people."
We responded:
"Thank you for your kind words! We're happy to hear our team was helpful and friendly. We appreciate your support!"
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Joshua Claytor

September 29, 2025

5  out of  5
rating by Joshua Claytor
"Great personable folks!"
We responded:
"Thank you! We’re glad you had a great experience with our team. We appreciate your kind words!"
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Hollis Huey

September 29, 2025

5  out of  5
rating by Hollis Huey
"Always friendly and willing to help !!"
We responded:
"Thank you for your great review Ms. Huey! We love serving your family!"
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Hansen McCown

September 10, 2025

5  out of  5
rating by Hansen McCown
"I had an excellent experience with Reed Martinson. He made buying insurance easy and walked me through it every step of the way. If you are looking for someone to help you understand the different policies and make sure you are being sold what you need, talk to Reed."
We responded:
"Thank you so much for your kind words! Reed is passionate about helping clients feel confident and informed every step of the way. We're thrilled to hear he made the process easy for you. We truly appreciate your recommendation!"
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Debbie Desgranges

August 26, 2025

5  out of  5
rating by Debbie Desgranges
"Very knowledgeable about the insurance.He took the time to walked me through everything step-by-step on the different options.Highly recommend Thank you Debbie"
We responded:
"Thank you so much, Debbie! We’re really glad we could help you understand everything step-by-step. Your recommendation means the world to us!"
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Maggie McHugh

August 26, 2025

5  out of  5
rating by Maggie McHugh
"Wow what a place! If you are looking for any type of coverage please choose State Farm at Matt’s office!! From the moment I walked in I was greeted with a smile, treated with so much kindness and respect and felt like these people just cared so much about me and my life and my specific needs opposed to just making a paycheck and signing a policy. They truly are so welcoming and knowledgeable and walk you through every step of the process! These people genuinely care about their customers and it’s extremely apparent! I could go on and on about them! Matt and Reed especially! Truly the best of the best!"
We responded:
"Thank you so much for your heartfelt review! We're thrilled to hear that Matt, Reed, and the entire team made you feel valued and cared for. Providing personalized, attentive service is what we strive for every day. We appreciate your trust and kind words!"
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Jaquoia Weatherspoon

August 25, 2025

5  out of  5
rating by Jaquoia Weatherspoon
"I was able to get out of a bad policy and into a better one with the help of Matt Walter's . I now have a lower deductible a renters insurance policy and life insurance policy all for about the same price I was paying for my old policy and that only included auto . Thanks for all your help."
We responded:
"Thank you for sharing your experience! We're glad our office was able to help you find better coverage at a great price. If you need anything else, we're here to help!"
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Becca Riser

August 25, 2025

5  out of  5
rating by Becca Riser
"A wonderful office full of the most helpful people!! I am always taken care of and can call with even the smallest of needs! Great service! Will always have my business!"
We responded:
"Thank you for your kind words! We’re glad to always be here for you and appreciate your continued support."
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Stacey M Primeau

August 20, 2025

5  out of  5
rating by Stacey M Primeau
"Matt’s office is always so nice and helpful! I appreciate them! Taylor has always be a big help every time I’ve called and needed something. She’s right on it. I never have to wait on them for anything."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Matt’s office has been helpful and that Taylor has consistently provided excellent support. We strive to offer prompt and friendly service, and your feedback means a lot to us. If you ever need anything else, please don't hesitate to reach out!"
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Derrick Turner

August 19, 2025

5  out of  5
rating by Derrick Turner
"Outstanding services provided both Matt and Reed. Both took to the time and explained every part of my Auto policy and Rollover for retirement. Both made everything clear and answered all concerns without me having to ask any questions. I did not feel pressured or coerced into anything. It was definitely made clear to, that when it comes to making any decisions I have the final say so. Matt and his team feel like family. Thank you team! Respectfully, Derrick E. Turner"
We responded:
"Derrick, we appreciate your business and taking the time to leave us a review! Reed truly cares for our policyholders and does a fantastic job personalizing a plan for them! We are excited to serve your family for years to come."
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April Leslie

August 18, 2025

5  out of  5
rating by April Leslie
"I would give Matt 10 ⭐️ if I could !! He made everything so easy and saved me a ton of money!! God Bless you Matt!!! Thank you so much!"
We responded:
"Thanks a ton for the awesome review! Matt’s super happy to hear he could make things easy and save you some money. We really appreciate you taking the time to share your experience. God bless you too!"
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james battle

August 6, 2025

5  out of  5
rating by james battle
"Matt is a great person I would recommend him to anyone who needs insurance"
We responded:
"Thanks so much for the recommendation! We’re glad to hear our team made such a great impression. We are always here to help anyone with insurance needs!"
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Catherine & Stephen Mercier

August 5, 2025

5  out of  5
rating by Catherine & Stephen Mercier
"I had a wonderful experience working with Reed who is one of the insurance agents working at the Matt Walter's State Farm Agency! He was very knowledgeable and able to answer every question that I had about my policy! I wasn't planning on switching insurance companies, but Reed narrowed down exactly what I was looking for and saved me some money in the long run. I highly recommend contacting Reed @ Matt Walter's. He provided me an easy, hassle free experience. He even set-up a follow-up appointment, taking into account my busy schedule, to go over any additional questions and to help me set up the State Farm app properly to take advantage of all the discounts that Sate Farm provides. 5 stars all around!!! ^_^"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Reed provided you with knowledgeable, personalized, and hassle-free service. It's great that he was able to find the right coverage for you while saving you money, and that the follow-up appointment helped set you up for success with the State Farm app. We truly appreciate your recommendation and your 5-star rating! If you ever have any more questions or need assistance, Reed and the entire Matt Walters State Farm Agency team are here to help."
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Teresa Rivera

August 5, 2025

5  out of  5
rating by Teresa Rivera
"I had a wonderful experience working with Reed. What a great agent he was. Explained everything in detail answered every single guestion ( even if it was a stupid one) lol.He was so patient sweet and very kind. You don't get to talk to people like that everyday. I was so happy with the end result. I know the agency is so proud to have this young man working with them .I can't thank him enough For all he did. God bless you Reed and all your co- workers"
We responded:
"Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Reed was patient, kind, and took the time to thoroughly answer all your questions—no question is ever “stupid” in our book! Reed is indeed a valued member of our team, and your kind words truly mean a lot to him and all of us at the agency. We’re grateful for the opportunity to assist you, and if you ever need anything else, we’re here for you!"
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Leta DeMaioribus

August 1, 2025

5  out of  5
rating by Leta DeMaioribus
"Matt and team were welcoming from the minute they opened the door. The well-prepared presentation facilitated questions and answers helping us understand options and best choices for us as policy holders. Outstanding experience in every way boosting our confidence in Matt and the team!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Matt and the team made you feel welcome right from the start and provided a clear, helpful presentation. It’s our goal to ensure you feel confident and informed about your options. We truly appreciate your trust and look forward to continuing to serve you!"
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Cellphone 2569451173 Cowan

July 23, 2025

5  out of  5
rating by Cellphone 2569451173 Cowan
"The ladies and gentlemen at Matt W. State Farm are amazing.Always polite,professional,informative and very engaging about my needs..So once again to the whole gang THANK YOU!"
We responded:
"Thank you for your kind words! We're delighted to hear that our team has been polite, professional, and attentive to your needs. We truly appreciate your gratitude and look forward to continuing to serve you!"
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Anna Linzey

July 15, 2025

5  out of  5
rating by Anna Linzey
"Reed @ Matt Walters State Farm is one of the most friendly insurance agents I have ever talked to. He was personable, compassionate, informative, knowledgeable, and very clear in his approach to me as a new client. I heard raving reviews of Matt Walters State Farm from my sister who met them in a crisis, and she had nothing but good to say about them. When I needed to sign up with them, I am coming away with my high expectations being met above and beyond. I highly recommend them! Thank you Reed for such an outstanding experience!"
We responded:
"Thank you so much for your thoughtful and encouraging review! We're thrilled to hear that Reed provided you with such a friendly, compassionate, and knowledgeable experience. It’s wonderful that we could live up to the high expectations set by your sister’s experience as well. We truly appreciate your recommendation and look forward to continuing to support you. Thanks again for choosing Matt Walters State Farm!"
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Geraldine Sablan

July 11, 2025

5  out of  5
rating by Geraldine Sablan
"My experience with state farm auto insurance was excellent..customer representative Reed was great,And that is very important to me"
We responded:
"Thank you for sharing your excellent experience! We're glad to hear that Reed provided great service—he truly values making sure every customer feels supported. We appreciate your trust in State Farm and are here whenever you need us!"
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Jennie Baker

July 7, 2025

5  out of  5
rating by Jennie Baker
"Last year some time Matt Walters had reached out to me and I was already with an insurance company. He then contacted me again with some helpful information on how to save me money and also add some things I was needing with all of my drivers. He was persistent but not pushy. He was polite, knowledgeable, and personable. I am happy I switched to State Farm Insurance. Matt even shared information about a life insurance policy and it was definitely something I had been looking to do. Thank you, Jennie Baker"
We responded:
"Hello Jennie, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to provide helpful information and guide you toward savings and the coverage you needed. It's great that we could assist you with both your auto insurance and life insurance goals. We truly appreciate your trust in State Farm and look forward to continuing to serve you and your family."